Help & FAQ’s

Here you’ll find a list of commonly asked questions about Learning Central.

Please feel free to contact us so that we can add your questions and the answers to the list. Its continually evolving!

 

loginQ: How do I log in to Learning Central? (First time access)

A: If you click on the “My Learning” tab at the top of the site, you’ll be taken to a log in screen. Your username is your payroll number and your first time password is set to your date of birth in 8 digit format. E.g. 3 August 1973 would be password 03081973. After you’ve logged in you’ll be asked if you’d like to update your email and then prompted to change your password to something unique to you.

 

Q: What if I forget my password?

A: If you have a valid registered email address simply click on the forgotten username or password link on the log in page and you will be sent a change your password link. If you don’t have a valid registered email address or are experiencing other issues, please contact us via the Access Request form.

 

Q: Why should I update my email?

A: Learning Central works best if you provide  a valid email address so that you can be sent updates to courses, messages, enrolment notifications, reminders about attending face to face training and updates to professional discussions 

Updating your email can be done using the Quick Link “Update my email” available after you have logged in.

 

Q: How can I enable pop-ups in my web browser?

A: Learning Central has some learning resources that open up in ‘pop-ups’ or smaller web windows. Sometimes these pop-ups are blocked by the browser settings. Click on the link below  for instructions on how to enable pop-ups in the common web browsers found on SA Health PCs.

How to allow popups Google Chrome 

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